Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

• Digital products (patterns): You’ll receive your download link immediately after purchase. An email with the download link will also be sent to you.
• Physical products (yarn, tools, kits): Orders are usually processed within 3–7 business days and shipping time depends on your location. You’ll receive tracking details as soon as your order ships.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We’d love to make your order unique! Personalization options vary by product. If you don’t see a customization field on the product page, please reach out to our customer service team, and we’ll let you know if we can make it happen.

You can contact us through our contact page! We will be happy to assist you.